Open Chat - AI bot app

"We may automatically gather some information when you access the service via or through a mobile device, including, without limitation, the platform of your account, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use. Additionally, in order to provide a better user experience, we have integrated data statistics tools in the app... such as device information (Screen Size, OEM Name, Model), Device system information (OS Name, OS Version, OS Build, System Language, Carrier Country)."

The app collects extensive device data including unique device IDs, screen size, OEM name, model, OS details, carrier country, and system language — much of which goes beyond what a chat bot app needs for core functionality.

"The personal data of users collected and used by our service in particular, are as follows: phone number / email address which we will receive once you contact us, and identifier for advertisers designated in your mobile device used in accessing our services (The Identifier for Advertisers-IDFA), identifier for vendors/developers designated your mobile device (The Identifier for Vendors-IDVF) and Internet Protocol Address-IP Address)."

Collecting both IDFA (advertising identifier) and IDFV (vendor identifier) enables cross-app and cross-service tracking of users across different apps and advertising networks.

"We use third parties, like Google Analytic, to help Us analyse how Our Services are used. They collect information from You only to help improve Our Services. Google ads is developed by Google Google Inc. You can opt-out from the Google ads service by following the instructions described by Google."

User data is shared with Google Analytics and Google Ads, both of which are third-party SDKs that collect data directly from the user's device for analytics and advertising purposes.

"We may update our privacy policy from time to time. Any changes we make to our privacy policy in the future will be made available to you via the privacy policy, accessible in our app. Please check back frequently to see any updates or changes to our privacy policy."

The company can change the privacy policy at any time without actively notifying users, placing the burden on users to 'check back frequently' for changes.

"Right to delete your information. You have a right to ask us to delete any personal information which we are holding about you in certain specific circumstances. You can ask us for further information on these specific circumstances by contacting us using the details in section 10... If you have any questions about this Privacy Policy, please contact us at openchat.gptfeedback@gmail.com."

There is no self-service deletion option; users must email support and the right to delete is limited to unspecified 'certain specific circumstances,' creating friction and uncertainty around data deletion.