"Unless we are actively using your personal information, storing information necessary to support purchases, or have a legal basis for retaining such information, in accordance with this Policy and applicable law, we will delete your personal information after 2 years of inactivity with respect to such information."
While VIZ states a 2-year inactivity deletion policy, the broad exceptions for "actively using," "supporting purchases," and "legal basis" could allow indefinite retention in many cases.