Remind: School Communication

"ParentSquare collects users' IP addresses whenever they use ParentSquare's mobile applications, which provides it with a coarse approximation of the user's location at the city level... ParentSquare also may, with your express consent, request more specific location information in order to provide you with more relevant information (such as nearby classes or relevant groups that you may subscribe to). ParentSquare may also collect location-based information from users as part of providing the Subscription Services, or in order to comply with applicable laws and regulations for the user's jurisdiction."

ParentSquare always collects IP-based coarse location data and may request precise location with consent, but also reserves a broad right to collect location-based information for compliance purposes without clearly defining the scope.

"ParentSquare receives and stores any information you knowingly enter on the Subscription Services, including information you may be able to upload, import, or sync to the Subscription Services from your mobile device (for example, contact information from your address book)... When you access the Subscription Services from a computer, mobile phone or other device, ParentSquare collects information from that device such as your browser type, operating system, unique device identifier, Internet Protocol (IP) address."

ParentSquare can access contact information from your address book and collects unique device identifiers, browser type, and OS information from your device.

"ParentSquare works with a number of third party service providers and contractors to maintain and operate the Subscription Services. For example, but not limited to, ParentSquare uses third party service providers: For secure credit card transaction processing... To analyze use of the ParentSquare website and app... To send emails, texts, phone calls, and push notifications. For hosting the Subscription Services and databases."

ParentSquare shares user data with a broad range of third-party service providers for analytics, communications, hosting, and other purposes, and also shares aggregated data with partners.

"ParentSquare reserves the right to change, modify, add or remove portions of this Privacy Policy. ParentSquare will notify District administrators in writing or via email of material changes to this Privacy Policy, including practices around new or additional data collection, or practices that may lessen the previously noted protections around student data privacy."

ParentSquare can unilaterally change its privacy policy and only notifies district administrators — not individual users, parents, or students — of material changes.

"Please note that certain information may remain in ParentSquare's records, server logs and archives after deletion of your account. ParentSquare retains this information for purposes such as diagnosing problems with the Subscription Services, to comply with various states' open records laws or similar contractual commitments to a District, and for auditing legal investigations. ParentSquare reserves the right to delete this information in accordance with its standard business practices in effect from time to time."

ParentSquare retains data after account deletion with no defined timeline for removal, reserving the right to delete it according to unspecified 'standard business practices.'

"If you are a member of ParentSquare school or district and cease to agree with the ParentSquare Terms of Use and Privacy Policy at some point in the future or if you no longer desire the Subscription Services, please contact your District directly to delete your account... if you are a member of a ParentSquare school or district and you request to delete your account, ParentSquare may notify the organization and the organizer(s) of the classes and/or groups you are affiliated with of your deletion request."

Most users cannot self-delete their accounts and must go through their school district. Additionally, deletion requests may be disclosed to organizers, which could discourage users from exercising this right.

"ParentSquare monitors email delivery, text delivery, app downloads, and engagement through clicks in order to understand your interaction with the Subscription Services and improve your experience with ParentSquare. ParentSquare may include clear gifs in the HTML-based emails ParentSquare sends to your District in order to track which emails are being opened and which links are being clicked on by recipients."

ParentSquare uses tracking pixels in emails and monitors engagement across email, text, and app channels to build a picture of user interaction patterns.