ParentSquare

"When you access the Subscription Services from a computer, mobile phone or other device, ParentSquare collects information from that device such as your browser type, operating system, unique device identifier, Internet Protocol (IP) address, the date and time of visits, and the time spent at ParentSquare's websites."

ParentSquare collects unique device identifiers and IP addresses automatically, and also allows importing contact information from your address book, which goes beyond what a school communication platform strictly requires.

"ParentSquare collects users' IP addresses whenever they use ParentSquare's mobile applications, which provides it with a coarse approximation of the user's location at the city level. ParentSquare also may, with your express consent, request more specific location information in order to provide you with more relevant information (such as nearby classes or relevant groups that you may subscribe to)."

ParentSquare performs passive IP-based geolocation on all mobile app users without opt-in, and can request precise location data with consent. While they state they won't track location ongoing without permission, the baseline IP geolocation is automatic.

"ParentSquare works with a number of third party service providers and contractors to maintain and operate the Subscription Services. For example, but not limited to, ParentSquare uses third party service providers: For secure credit card transaction processing... To analyze use of the ParentSquare website and app... To send emails, texts, phone calls, and push notifications. For hosting the Subscription Services and databases."

ParentSquare shares user data with a broad range of third-party service providers for analytics, communications, hosting, and other purposes. They also share aggregated non-personally-identifiable data with partners so they can understand usage patterns.

"ParentSquare reserves the right to change, modify, add or remove portions of this Privacy Policy. ParentSquare will notify District administrators in writing or via email of material changes to this Privacy Policy, including practices around new or additional data collection, or practices that may lessen the previously noted protections around student data privacy."

ParentSquare can change the privacy policy at any time and only notifies district administrators — not individual users or parents directly. Regular users have no mechanism to consent to or reject changes.

"Please note that certain information may remain in ParentSquare's records, server logs and archives after deletion of your account. ParentSquare retains this information for purposes such as diagnosing problems with the Subscription Services, to comply with various states' open records laws or similar contractual commitments to a District, and for auditing legal investigations. ParentSquare reserves the right to delete this information in accordance with its standard business practices in effect from time to time."

ParentSquare retains user data after account deletion indefinitely with no specific timeline for purging, citing broad justifications like diagnostics and auditing. The deletion timeline is left to their discretion.

"If you are a member of ParentSquare school or district and cease to agree with the ParentSquare Terms of Use and Privacy Policy at some point in the future or if you no longer desire the Subscription Services, please contact your District directly to delete your account. Note, if you are a member of a ParentSquare school or district and you request to delete your account, ParentSquare may notify the organization and the organizer(s) of the classes and/or groups you are affiliated with of your deletion request."

Users cannot delete their own accounts through self-service. They must contact their school district, which introduces friction and a third-party dependency. Additionally, ParentSquare may notify the school of the deletion request, which could discourage users from exercising this right.

"ParentSquare monitors email delivery, text delivery, app downloads, and engagement through clicks in order to understand your interaction with the Subscription Services. ParentSquare may include clear gifs in the HTML-based emails ParentSquare sends to your District in order to track which emails are being opened and which links are being clicked on by recipients."

ParentSquare uses tracking pixels in emails and monitors engagement across multiple channels (email, text, app) to build a unified picture of user interaction, combining device identifiers with cross-channel activity tracking.