eufy-original eufy Security

"Advertising networks and partners: To efficiently market our products and services to you, including to deliver advertising and personalize content on our Sites, Applications, products and services, on other websites and services, and across other devices, we may share Personal Data with advertising networks and partners. These parties may collect information automatically from your browser or device when you visit our websites and other services through the use of cookies and similar technologies."

Anker shares personal data with advertising networks, marketing partners, business partners, and numerous third-party processors, and also allows these parties to collect data directly from users' devices via cookies and SDKs.

"We may also link Personal Data collected from any of our Sites, Applications, products, or services, including where those data are collected from different devices. ... whether you access our services from multiple devices, and other browsing behavior and actions you take on our services... displaying advertisements that are selected based on Personal Data obtained or inferred over time from an individual's activities across businesses or distinctly-branded websites, applications, or other services."

Anker links user data across its multiple brands (Anker, eufy, Soundcore, Nebula, etc.), tracks activity across devices, and engages in cross-context behavioral advertising across different websites and services.

"Information about your mobile, device and network: including mobile name, mobile brand, mobile model, operating system, IP address, browser type, device type, device name, device serial numbers, device MAC address, wifi ssid, the list of installed application, and unique identifiers associated with your device or your network (including, for example, user ID, UUID, Open UDID, station IP, session ID, device ID, Android ID, IDFA, or a persistent device identifier or advertising ID)."

Anker collects the list of installed applications, WiFi SSID, MAC addresses, and numerous device identifiers — data that goes well beyond what is needed for product functionality and enables fingerprinting and tracking.

"Location: We may request access to your location permission for activating your products, establishing your Bluetooth connection. Additionally, to provide reports, automated disaster preparedness alerts, and smart meter services, we may need to obtain and then share your location data (including your latitude, longitude and altitude information) with our third-party processors to obtain your local weather information. ... Sensitive Personal Data: Precise geolocation data."

Anker collects precise geolocation data (latitude, longitude, altitude) across multiple product lines and shares it with third-party processors, classifying it as sensitive personal data.

"We may update this Privacy Notice to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on Anker's Application or Site you used prior to the change becoming effective. All changes shall be effective from the date of publication unless otherwise provided."

Anker can change privacy practices at any time, with all changes taking effect immediately upon publication. While material changes trigger notification, no user consent is required and continued use constitutes acceptance.

"We will retain Personal Data in a form that permits identification only for as long as: (a) we maintain an ongoing relationship with you... plus the duration of: (a) any applicable limitation period under applicable law... and (b) an additional two (2) month period following the end of such applicable limitation period... in addition, if any relevant legal claims are brought, we continue to Process Personal Data for such additional periods as are necessary in connection with that claim."

Retention extends indefinitely through rolling limitation periods plus an extra two months, and can be extended further if any legal claim arises. There is no concrete maximum retention period stated.

"If a customer wishes to withdraw consent to the collection and use of personal information, request deletion or suspension of processing, he/she may do so by contacting the company's customer center (1666-8490, support@anker.com and DPO@anker.com). ... Please note that we may not be able to immediately remove the information from the backup system due to applicable laws and regulations or technological limitations."

Account deletion requires contacting customer support by phone or email rather than offering a self-service option, and data may persist in backups with no clear timeline for removal.