NJ TRANSIT Mobile App

"YOUR USE OF THIS SITE INDICATES ACCEPTANCE OF THE TERMS OF USE WHICH WE RESERVE THE RIGHT TO CHANGE AT ANY TIME AT OUR DISCRETION. THEREFORE, YOU SHOULD PERIODICALLY REVIEW THE TERMS OF USE CHANGES. USE OF THIS NJ TRANSIT SERVICES SUBSEQUENT TO THE POSTING OF CHANGES TO TERMS INDICATES THAT YOU ACCEPT THEM AS STATED."

NJ TRANSIT can modify terms at any time without direct notice to users, and continued use is treated as acceptance of new terms — placing the burden on users to constantly check for changes.

"NJ TRANSIT may collect the following categories of personal information about You: ... Geolocation Information. ... You may also use a cash payment option through MyTransit Wallet™ that allows You to use all of the App's features by loading cash at a participating retailer. To find a nearby participating retailer, use Your location-enabled device from the MyTransit Wallet screen on the App."

NJ TRANSIT collects geolocation data and shares personal information (which may include location) with advertising networks and data analytics providers, going beyond what's needed for core transit functionality.

"We may share Your personal information with certain categories of third parties: Vendors who provide services on our behalf, Business partners and joint-marketing partners, Online advertising services and advertising networks, Data analytics providers, Social networks, Government entities."

NJ TRANSIT shares user data with a broad range of third parties including joint-marketing partners, advertising networks, analytics providers, and social networks — well beyond what transit service delivery requires.

"Identifiers: ... unique identifiers, such as a device identifier, cookies, beacons, pixel tags, mobile ad identifiers and similar technology... Online Activity: Internet and other electronic network activity information, including, but not limited to, cookies, browsing history, search history, and information regarding Your interaction with websites, applications or advertisements."

NJ TRANSIT collects device identifiers, mobile ad IDs, cookies, pixel tags, browsing history, and interaction data with advertisements — enabling cross-service tracking and user profiling across apps and websites.

"To the extent required or permitted, we retain the personal data we obtain for the duration of our relationship, plus a reasonable period thereafter required to comply with legal requirements regarding financial statements, legal claims or archiving purposes and applicable statute of limitations, unless a shorter retention period is required by applicable law."

The retention policy is vague — data is kept for the duration of the relationship plus an undefined 'reasonable period' for archiving and legal purposes, with no specific deletion timeline provided for most users.

"NJ TRANSIT may collect the following categories of personal information about You: ... unique identifiers, such as a device identifier, cookies, beacons, pixel tags, mobile ad identifiers and similar technology... Sensory Information: audio, electronic, visual, and similar information. Inferences: inferences drawn from any of the information identified above to create a profile about You reflecting Your preferences, characteristics, predispositions, behavior, and attitudes."

NJ TRANSIT collects sensory data (audio, visual, electronic), device identifiers, and draws behavioral inferences to build user profiles — data collection that extends well beyond what a transit app needs.

"Should You have other questions or concerns about this Privacy Policy, please write to us at NJ TRANSIT Attn: Customer Service Department, 1 Penn Plaza East, Newark, NJ 07105 and provide the following information: Indicate whether You are requesting to: Access Your data from the past twelve (12) months; Close Your account; or Close Your account and delete account data."

There is no self-service account deletion option. Users must write to a physical mailing address to request account closure and data deletion, creating a significant friction barrier.