"Please contact compliance@ixl.com for further instructions about deleting or deactivating your account or deleting your personal information. We may not be able to comply with your request in all circumstances. For example, certain requests to access, update or delete personal information and data associated with a School account or license may be subject to approval by the School. When account information is deleted or de-identified, certain residual information may remain within our archive records."
Account deletion requires emailing support rather than a self-service option, IXL reserves the right to refuse deletion requests, and residual data may persist in archives even after deletion.