"Messages, forum posts, comments, and other content shared on our platforms, private messages or invitations sent to other users, and customer service inquiries including user ID, in-game activities, and communication history are collected. Content of Communications including audio, speech to text chat transcription, information submitted in forums, chat, or message boards, communications with customer service are collected to improve our service and provide personalized service to you."
37Games collects and retains all user-generated content including private messages, chat transcriptions, audio, and forum posts, using broad justifications like service improvement and personalization that go beyond what's needed for communication features.
