CallApp: Caller ID & Block

"When you activate or otherwise use the Service or interact with us on our website, we may collect the following information: geo-location, IP address, device ID or unique identifier, device details (including: device manufacturer and type, device model and name, device hardware and settings), keywords and meta data of incoming and outgoing calls and messages, installed apps information, ID for advertising, ad data, operating system and operator."

CallApp collects installed apps, call/message metadata, device hardware details, advertising IDs, and other device data that goes well beyond what a caller ID app requires for core functionality.

"Our partners may also collect information directly from user devices, such as IP address, device ID, information about browser or operating system, and depending on device settings set by the user, geographic location data, including GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of the device, for purposes of delivery of interest-based content and targeted and non-targeted advertisements."

CallApp and its third-party partners collect precise GPS coordinates and other location data from user devices, sharing this with advertising partners for targeted ads.

"Our partners may also collect information directly from user devices, such as IP address, device ID, information about browser or operating system, and depending on device settings set by the user, geographic location data, including GPS coordinates. Our partners may combine such information including Collected Information with information from other sources."

Third-party partners collect data directly from user devices via embedded SDKs and combine it with data from other sources, creating enriched profiles beyond what users share with CallApp itself.

"We will retain and use your information, including the Collected Information as long as you are a user of the Service, and will continue to retain your information for up to 5 years from the time you unregister from the Service and/or opt-out for certain services and/or withdraw your consent to certain use. In addition, a copy of your information, generated by our automated computer archival back-up systems, may remain in our archives, even after the Retention Period."

CallApp retains user data for up to 5 years after account deletion or opt-out, and backup copies may persist indefinitely even after the retention period ends.

"Collected Information shared with third parties may be provided in hashed or encrypted form, consistent with market practices, and may be used to identify users across devices and channels for the purpose of serving targeted advertising, except where such use has been excluded by agreement with, or prohibited by, a CallApp partner."

CallApp shares user data with third parties specifically to enable cross-device and cross-channel identification and tracking for targeted advertising purposes.

"CallApp reserves the right to update this Privacy Policy from time to time. In our sole discretion we may post updates to CallApp's website. Updates to this Privacy Policy are effective as of the 'Last Updated' date. If we make significant changes, we will make that clear on the app and/or on our website or by some other means of contact such as email, so that you can review the changes before you continue to use the Service."

CallApp can change the privacy policy at its sole discretion, with changes effective immediately upon posting; notification is only promised for 'significant' changes, with no opt-in required.

"If you wish to delete any of your Collected Information from our resources and/or servers, please send an email to: support@callapp.com, and we will delete such Collected Information pursuant to applicable privacy law requirements. If you would like to request the deletion of your information that was disclosed to Service Providers or to third party partners, please contact us at support@callapp.com."

There is no self-service deletion option; users must email support to request data deletion, and even then data may be retained for up to 5 years and in backup archives indefinitely.

"BY REGISTERING, DOWNLOADING, INSTALLING, ACCESSING, ACTIVATING OR OTHERWISE USING THE SERVICE OR INTERACTING WITH US ON OUR WEBSITE, YOU ACKNOWLEDGE THE TERMS AND THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY, INCLUDING WITHOUT LIMITATION WITH RESPECT TO THE COLLECTION AND PROCESSING OF YOUR COLLECTED INFORMATION AS SET FORTH HEREIN."

The privacy policy references Terms of Service incorporated by reference but provides no transparency about subscription billing, cancellation, or auto-renewal terms, leaving users without clear information about financial commitments.