Amazon Flex

"We collect and store your location and movement data, which may include GPS data, distance travelled, latitude and longitude coordinates, timestamps, and the location and movement of the vehicle you operate or trailers and other equipment you may haul."

Amazon continuously tracks drivers' precise geolocation, vehicle movements, speed, and distance driven throughout the entire time they are providing services, including real-time location sharing with customers and shippers.

"Amazon may derive a scan of your face geometry or similar biometric data for identification purposes ("Facial Recognition Information") from (i) your provided photos, (ii) your driver's license or government-issued ID, and (iii) for drivers of fleet vehicles equipped with Camera Technology, photos and videos taken by onboard cameras."

Amazon collects facial recognition biometrics, in-cabin video recordings of occupants, device sensor data including position and movement, telematics data, and road safety behavioral data — an extraordinarily broad scope of device and biometric surveillance.

"We may share your personal information with third parties who provide services to us or to your Transportation Company, such as the Technology Partners that install or manage the Amazon Transportation Technology you use, shippers in order to facilitate your check-in at third-party sites, survey companies, or background check service providers."

Personal information including location data, biometrics, and driving behavior is shared with a wide range of third parties — Transportation Companies, Technology Partners, shippers, customers, delivery recipients, insurers, and service providers.

"We keep your personal information for as long as we need it to fulfill the purposes described in this Notice or as may be permitted or required by law such as for tax, accounting, or claims management purposes, or as otherwise communicated to you."

There is no specific retention timeline — data is kept indefinitely as long as Amazon deems it necessary or as 'permitted by law,' which is an extremely broad and vague standard that gives Amazon wide discretion.

"Our business changes constantly and this Notice will change also. You should review this Notice frequently to see recent changes. Unless stated otherwise, our current Notice applies to all information that we have about you in connection with the Services."

Amazon can change the privacy policy at any time without direct notice or consent, placing the burden on users to check frequently for changes.

"We may also use device identifiers, cookies, and other technologies on devices, applications, web pages, and other Amazon Transportation Technologies to collect browsing, usage, or other technical information."

Amazon uses device identifiers and cookies across multiple Amazon Transportation Technologies, applications, and web pages to track driver activity across different systems and devices.

"To the extent required by applicable law, you may have the right to request access to or delete your personal information. If you wish to do any of these things, please contact transportation-privacy@amazon.com."

Deletion rights are hedged with 'to the extent required by applicable law' and require emailing a specific address rather than offering a self-service option, creating friction for exercising data rights.